LEGAL

Refund Policy

JSD does not accept refunds. All paid purchases are final. By paying for Pro you acknowledge that fees are non-refundable except where a refund is required by applicable law.

LAST UPDATED · 5 SEPTEMBER 2026

1. We do not accept refunds

Vexoris does not offer refunds, credits, or chargebacks for JSD Pro or any other paid service on jsd.vexoris.dev. Once a payment is completed, it is final.

This includes, without limitation, monthly and yearly Pro subscriptions, extra server seats, and any future paid add-ons. Unused time remaining on a billing period is not refunded if you cancel, remove the bot, lose Discord permissions, or stop using JSD.

2. Digital service

JSD is a digital product. Pro features are made available immediately after a successful payment. By completing checkout you confirm that you are purchasing access to software and online tools, not a physical good, and that you do not expect a refund after access is granted.

3. Reasons we still do not refund

Refunds are not issued because you:

  • Changed your mind after purchase
  • Chose the wrong billing interval or the wrong Discord server
  • Removed the bot, left a guild, or lost administrator access
  • Did not use Pro features during the paid period
  • Disagreed with a moderation outcome in your community
  • Experienced a Discord outage or a third-party interruption outside our control

4. Cancellation

You may stop using JSD or decline to renew at any time. Cancellation prevents future charges. It does not entitle you to a refund or a pro-rata credit for the current paid period. Free Discord detention continues subject to our Terms of Service.

5. Chargebacks

Filing a chargeback or payment dispute for a valid JSD charge is a policy violation. We may suspend Pro entitlements, revoke web access, and refuse future service if a payment is reversed after you received access.

6. Required by law

If a statute in your jurisdiction requires a refund in a specific situation, we will honor that obligation and nothing else. That is the only exception to this Policy.

7. Contact

Billing questions: contact Vexoris via the support channels listed on jsd.vexoris.dev. Related documents: Terms of Service · Pricing.

This Policy is a product policy document and may be refined with legal counsel for your jurisdiction.